Social Media and Marketing Manager

We are currently seeking a versatile and results-driven Social Media and Marketing Manager to join our team, overseeing the development and execution of comprehensive social media and marketing strategies. The ideal candidate will be a creative thinker with a passion for building and engaging communities, driving brand awareness, and increasing customer engagement. In addition to managing our social media presence, this role will also involve collaborating closely with the marketing team to integrate social media efforts with broader marketing initiatives.

• Social Media Strategy: Develop and execute a comprehensive social media strategy aligned with overall marketing and business goals.
• Content Creation: Create engaging and visually appealing content for various social media platforms, ensuring consistency with brand identity.
• Audience Engagement: Build and nurture an active and engaged community by responding to comments, messages, and mentions promptly.
• Marketing Campaigns: Collaborate with the marketing team to plan and execute integrated marketing campaigns that leverage both traditional and digital channels.
• Analytics and Reporting: Utilize social media analytics tools to track, analyze, and report on key performance metrics. Use insights to optimize future strategies.
• Platform Management: Stay updated on industry trends and changes in social media algorithms. Adapt strategies to leverage emerging platforms and features.
• Collaboration: Work closely with the marketing team to integrate social media efforts with overall marketing initiatives, ensuring consistency in messaging and branding.
• Influencer Partnerships: Identify and collaborate with influencers and brand ambassadors to expand reach and credibility.
• Crisis Management: Monitor social media channels for potential issues and manage crisis communication effectively.
• Brand Advocacy: Encourage and facilitate user-generated content, turning customers into brand advocates.

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• Bachelor's degree in Business, Hospitality, or a related field.
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• Proven experience in inventory management, asset tracking, or reservations management, preferably within the tech or e-commerce industry.
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• Strong attention to detail and exceptional organizational skills.
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• Excellent communication and interpersonal abilities.
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• Problem-solving mindset and ability to handle conflicts with professionalism.
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• Familiarity with e-commerce platforms and marketplace dynamics.
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• Proficiency in using inventory management software and tools.
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• Adaptability to a fast-paced, start-up environment.
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• Prior experience in managing reservations, such as event tickets, travel accommodations, and dining bookings, is a plus.

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• Competitive salary
• Health, dental, and vision insurance
• 401k